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FAQ

FREQUENTLY ASKED QUESTIONS

Here are some frequently asked questions about donating, volunteering and being a lead member with Devxchange. Simply expand the heading for details.

GENERAL QUESTIONS

What is Devxchange?

Devxchange is a registered Canadian charity, founded in July of 2006. It allows many different international development projects to use the same administration therefore keeping admin cost very low (only 10%). All projects are run by volunteers. Our volunteers come up with the idea for a project, fundraise for it and implement it. DevXchanges makes sure that all of our projects are sustainable and work with a local partner.

Who can become a Project Leader and start a campaign?

In order to start a fundraising campaign you must become a DevXchange Project Lead Member, but anyone with an idea for a project can become a lead member! All projects must be sustainable, be located abroad, have a local partner and must work in one of our fields; agriculture/forestry development, income generation, health care, education or water.  If you wish to start a project, but do not know an implementing partner in the country you want to work in, you may contact DevXchange as we can help find an implementing partner. We suggest you go on a volunteer trip in order to meet your implementing partner before you start a project, volunteer abroad is also a great way to make new contacts and connections. Once you have a project idea and an implementing partner you must fill out the application for your membership and pay your $45 membership fee. Apply to start a project here.

How do I volunteer with a project or with Devxchange?

There are many ways and many opportunities to volunteer either with one of our projects or with Devxchange itself.  You can help fundraise for the project in Canada or volunteer on site overseas. For volunteering at Devxchange in Canada, we are always looking for volunteers to help with our website, our finances and our administration. If you are interested in volunteering with Devxchange please apply here.

DONOR QUESTIONS

How do I make a monthly or reoccurring donation?

There are two ways to make a reoccurring donation

  1. Select the option for Recurring Monthly Donation from the menu of the project you wish to donate to. You can then enter any amount you wish. The amount will automaticly be donated every month. If you wish to stop a monthly donation you can contact us, you must also contact us if you wish to make a yearly or daily recurring donation. To donate to DevXchange on a regular basis visit our Donate page and select how often you want to donate.
  2. To have monthly donations come out of your bank account- download our pre-authorized donation form, fill it out and mail it along with a void cheque to Devxchange at PO Box 224, Barrie, ON L4M 4T2.

How do I donate to a specific project?

To donate to a specific project you must first find it either by using search button or under campaign menu find the project you are interested in. For a listing of all campaigns –click here. From the Campaign page you can either select a perk from the right side bar or click the ‘Contribute Now’ button.  On the Donation page you will be given the option of how you wish to donate, select one and fill out the necessary information, make sure to include the project name if asked.

Where does my money go?

Your money will go directly towards the perk and/or campaign you have chosen. There is no cost for projects to be on the DevXchange site so all of your donation will go directly to the project. Some projects have a budget break down so you can see exactly where your money is going. If for some reason the project you have chosen is unable to be completed your donation will towards another campaign that is similar to the one you chose.

Do I receive a tax receipt for my donations?

All of your donations to Devxchange and all of its project/campaigns are eligible for a tax receipt. Your tax receipt will be mailed or emailed to to you at the end of the year or on request.

How do I make a donation as a U.S. citizen?

To make a tax deductible US donation please mail your cheque to

Cornerstone Fellowship Church
66 Waverley Drive, Suite 630
Fredrick, MD 21702

Please specify DevXchange and the name of the project that you would like to donate to.

How do I mail in a donation to DevXchange?

You may send a cheque made out to

Devxchange
PO Box 224
Barrie, ON L4M 4T2

Please specify by way of note or memo on cheque the designation.

How do I contact DevXchange?

The email and phone number are at the top of every page. The preferred method is email as there is not someone always available to answer the phone. Emails are replied to promptly.

QUESTIONS FOR LEAD MEMBERS

What else should I include on my project page?

There are many things that you can add to your project page that will bring it to the next level. We suggest including a video on your page. If you have several pictures it is a good idea to include a gallery on your page, if you wish to create a gallery please email DevXchange with the pictures you wish to include (5-12). Another good thing to include on your Project Page is any reports or budgets that you may have for your project. You can either post a summery right into the main article of your project, provide a link to it in your profile or email it to DevXchange to include in your Project Page.

How do I access the members area?

To go the members area select “Members” from the main menu or go to http://members.devxchange.org

If you have not previously registered you will first need to register. When you receive a confirmation of registration (this may take a day or two). You will be able to log in. The first thing you will want to do is view the tutorials found under “Tutorials” menu especially the tutorial on using the members site. You can view these tutorials without logging in so while you are waiting for confirmation on your registration an excellent idea would be to go through the tutorials.

How do I update my web/campaign page?

At this time you will need to inform the executive director of changes you want made. We are hoping in the future it will be possible to make the changes yourself.